You will need an embroidery editing program installed on your computer to create a monogram as shown in the first image.
Our recommendation for an embroidery program is always Embrilliance Essentials. They offer both a free express program, and an extended program for $150. Embrilliance Essentials also offers excellent customer service and helpful youtube videos to assist in getting started.
Link Below to Embrilliance Essentials: www.embrilliance.com/jamaffiliates/jrox.php?id=126
DOWNLOADING AND TECHNICAL HELP:
For video tutorials on downloading files to your desktop, and using Embrilliance Essentials Software please visit our Youtube channel.